Frequently Asked Questions
Everything you need to know about your luxury skincare journey.
When will my order ship?
Orders are typically processed within 1-2 business days. Once shipped, you will receive a confirmation email with a tracking number to monitor your delivery status.
What is your return policy?
We offer a 30-day return policy for products purchased directly from our site. Items must be in their original packaging and gently used or unopened to qualify for a full refund.
Are RéVive products safe for sensitive skin?
Our formulas are developed with Bio-Renewal Technology and are rigorously tested for safety. However, we recommend reviewing the full ingredient list or performing a patch test if you have specific skin sensitivities.
Do you offer international shipping?
Yes, we ship to select international destinations. Shipping costs and delivery timelines vary by location and will be calculated at checkout.
How can I track my package?
Once your order has been dispatched, a shipping confirmation email containing your tracking link will be sent to the email address provided during checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and select buy-now-pay-later options like Afterpay for your convenience.